1. Popular questions

What is the quality of your products?

The quality of our products is our top priority.
We take great care to ensure that all of our tools for muscle recovery are made to the highest standards.
We use only the best materials and the most advanced manufacturing techniques to ensure that our products are durable, effective, and safe to use.
We also subject our products to rigorous testing to ensure that they meet our high quality standards before they are released for sale.
We take pride in offering products that are of the highest quality and we are committed to continuing to produce products that meet or exceed our customers’ expectations.

How do your products compare to other similar products on the market?

Please watch the video above to see our products in action, but in short, the quality of our products is our top priority.
We take great care to ensure that all of our tools for muscle recovery are made to the highest standards.
We use only the best materials and the most advanced manufacturing techniques to ensure that our products are durable, effective, and safe to use.
We also subject our products to rigorous testing to ensure that they meet our high quality standards before they are released for sale.
We take pride in offering products that are of the highest quality and we are committed to continuing to produce products that meet or exceed our customers’ expectations.

Where can I see all customer reviews?

You can see customer reviews for our products on various online platforms, including Amazon, Bol, and trustpilot. All of our reviews are based on real valid customer experience.

What is the warranty and return policy for your products?

Your Xijisbeauty products includes a one year warranty for any manufacturing defects. If your product fails within one year from the date of purchase due to a defect in material or workmanship, we will repair or replace the product free of charge after our expert technicians inspect the device! We will also cover the shipping costs if you need to send your device back to us for a repair.
This warranty excludes:
(a) Damage caused by accident, abuse, mishandling, or transport
(b) Units taken out of Europe
(c) Units subjected to unauthorized repair
(d) Units not used in accordance withXijisbeauty care instructions
(e) Damage exceeding the cost of the product
(f) Deterioration of the delivered product resulting from abnormal storage and/or safeguarding conditions on the client’s premises
(g) Products taken apart or repaired by anyone other than an authorized service representative
(h) Failure to provide the dated proof of purchase, and serial number on your device
(i) Products purchased from an unauthorized retailer.
If anything happens, please contact us here. Please do not try and repair the unit yourself, as this will void your warranty.

2.Order & shipping information

Wich payments do you offer?

We offer almost every payment method out there: Visa, Mastercard, PayPal.

Can I change my delivery address?

If you provided an incorrect address, please email us as soon as possible at [email protected].

Then we will try to adjust the address in our system as soon as possible. Because we have a very fast delivery time, it is important to contact us quickly.

Can I track my order?

You will receive a track & trace email when the order is send out.
If you did not receive a track & trace code, please email us at [email protected]. We always respond to our customers within 30 minutes – 1 hour.

How long will it take for my order to arrive?

We are just as excited as you are to receive your new product. We work closely with our carriers to ensure that you receive your order as quickly as possible.
Our products are shipped directly from our warehouse. Please allow 5-10 business days for the processing and shipping of your international order.

Which country’s Xijisbeauty ship to?

Xijisbeauty ships worldwide. With free shipping on orders over $39,00

3. General questions

Can I become your brand ambassador?

Yes we work with brand ambassadors. If interested please email [email protected] will contact you as soon as possible to discuss our conditions.

Can your products be used only by professionals and athletes?

No! All products are made to adhere to professional and people who simply want to live a pain-free life.So, if you have muscle pain problems then our products can help you out.

Do your products come with instructions and guides on how to use them effectively?

Our products come with an instruction manual.

Why should I pick Xijisbeauty over everyone else?

There are several reasons why Xijisbeauty stands out from the competition:
– Our commitment to producing the highest quality products is unmatched in the industry. We are dedicated to using the best materials and construction techniques in the production of our tools, ensuring that they are reliable, effective, and durable.
– Our customers rave about our products, with many giving us glowing reviews on Amazon and other platforms. This is a testament to the effectiveness and value of our tools.
– We offer a 1-year warranty on all of our products, giving our customers added peace of mind when making their purchase.
– For over 5 years we are constantly striving to improve and innovate, and we are dedicated to providing our customers with the best tools and support possible.